While I explore new opportunities, I'm open to product design and Webflow development freelance work. Get in touch.
In the rapidly evolving realm of technology, I leverage creativity, analytical thinking, generative AI, and deep concentration to create rapid solutions that help people and inspire forward movement. Drawing from an infinite well of curiosity and an innate ability to adapt quickly, I thrive in dynamic environments that demand innovative solutions, transforming chaos into order. Inspired by Agile principles and a commitment to continuous improvement, I strive to refine every project I undertake — including myself!
Empowerment Leadership & Teamwork: Servant leadership, oriented towards collaboration and inclusivity.
Interpersonal Communication: Empathy and attentive listening in collaborative environments.
Insightfulness: Intuitive insights, analytical thinking, and innovative problem-solving.
Adaptability: Flexibility, calm and effective stress management.
Continuous Improvement: Self-reflection and receptivity to feedback.
Work Ethic: Diligence, detail orientation, intrinsically motivated requiring minimal oversight.
Often referred to as the "extroverted introvert"
Inclusivity: Celebrates diversity, transparent hiring and collaboration, cultivates an open door policy.
Employee-Centric: Encourages work-life balance and fosters a warm and humanistic workplace.
Client-Focused: Combined passion and professionalism, ensuring honest, high-quality client interactions and deliverables.
Flexible Control: Structured yet adaptable work environment, honoring individuality while upholding transparent guidelines and dedication to project timelines.
My journey in product operations and project management has enabled me to play a vital role in developing and implementing influential strategies. Adept at guiding remote teams, refining workflows, and enhancing user experience with innovative solutions, I am recognized for optimizing operational efficiency, demonstrating agility amidst evolving priorities, and facilitating clear communication and alignment among diverse stakeholders.
One of my proudest accomplishments was contributing to the development of a program that established the foundation to reduce Lyft’s dependence on Google Maps by 63%, saving millions. Later, I led the rapid scaling of operations, expanding from 30 to 81 markets within only four months. Drawing on my operational instincts and product design background, I audited operations workflows and developed product requirements for our enterprise tooling which, upon implementation, increased operational efficiency by 30%. I also led an extensive user research project that clearly revealed the potential to reduce program churn by as much as 80% and, following this revelation, proposed and spearheaded a cross-functional project to create an in-app solution to re-engage drivers.
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Strategic Planning
Metrics & KPIs Development
Data-Driven Decision Making
Agile Methodologies
Program Reporting
Requirements Gathering
User Story Mapping
Product Requirement Document (PRD)
Feature Prioritization
Workflow Design
Process Optimization
Operational Streamlining
Cross-Functional Leadership
Strategic Planning
Conflict Resolution
Mentorship
Want to get a feel for my work style? Download my curated project management templates here.
Curious about how I operate? Experience my style firsthand by downloading my currated project management templates right here.